RATE OPTION SELECTION
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RATE OPTION SELECTION
Customers on the provincial Regulated Price Plan can switch between Time-of-Use, Tiered, or Ultra-Low Overnight Pricing by submitting a Rate Option Selection form to Alectra Utilities using our online or manual form.
 

1
To complete and submit the online Rate Option Selection for Residential Customer form, press the Next button.
 
2
Download the Rate Option Selection form. Submit the completed form by email to PricingOptionRequest@guelphhydro.com or postal mail to Alectra Utilities (formerly Guelph Hydro), 395 Southgate Drive, Guelph, ON, N1G 4Y1. Forms will be processed manually when received. To ensure your rate option selection is processed without issues or delay complete all fields on the application form.
 
  • We will make every effort to apply this Rate Option Selection to your next electricity statement. If this month's bill is already in process it will be applied on the following bill.
  • More than one Rate Option Selection cannot be processed in one monthly billing cycle.